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ORDERING PROCESS

You do not need to have an account with us to place an order, although we kindly suggest creating one to receive information about the latest discounts and new arrivals. Plus, having an account can save your time at checkout as it saves your address and payment details for future purchases. Registration is simple and free, if you would like to register click here.

Once an order is placed, you can find it under Order History in ‘My Account’ section. If you are not a registered user, an order confirmation message will be sent to your email used for purchase.

All orders are sent with the non-descript return address. Title “WorldCondoms” will not appear on the package nor payment details, all orders are shipped in plain envelopes or boxes.There are no references to condoms or other sensual products anywhere on the outside of your package.

DISPATCH

Every day, we deliver to hundreds of customers across the world, ensuring the very highest levels of responsiveness to you at all times. We know how important it is to receive your goods when you expect them, therefore, our orders are packed and shipped within one business day after receiving the payment. Please note, if you order on a Friday afternoon, during the weekend or over a Bank Holiday, we’ll process your purchase the next working day.

As customer satisfaction is our prime responsibility, we proudly offer FREE Standard Shipping on all items with no minimum purchase required. Available shipping options:

• Standard untracked shipping: Free for all orders.
• Standard tracked shipping: Free for orders from $29.99.
• DHL Express shipping: $14.95 ($9.95 for EU destinations).

More information about the shipping and delivery times can be found here.

PAYMENT OPTIONS

We are committed to providing you with the best possible care. For security purposes, you may use the following methods of payment: Visa, MasterCard, American Express, Discover, PayPal, Bitpay. You can also choose from express payments such as PayPal Express and Apple Pay to complete transactions without the need to fill out the shipping and billing form.

*Refunds are only issued using the same method of payment you used to purchase.